Flamingo Country Club
Apartments Abelia 5,6,7,8,31,32 Gardenia 3
Property Owner: John Fletcher
Burys Place, Clifton on Teme, Worcester WR6 6DH, UK
Booking Request and Confirmation
Please telephone or send your booking enquiry to us on the following link
The Owner will confirm the availability of the property and the rental rate as soon as possible after receiving the booking enquiry, and will issue a provisional booking, reserving the dates requested for up to 7 days.
Booking Deposit After you receive the provisional booking you will be asked to pay an initial deposit of 25% of the total cost of the rental. This payment should be made promptly, within five days of reserving the property, unless otherwise arranged. Your booking will only be firm, when your deposit money has been received and you have received our "booking confirmation".
Payment of Balance The balance of the holiday cost must be paid at least 6 weeks prior to arrival. This allows us time to make the necessary arrangements. If you arrange your holiday within 6 weeks of arrival then full payment is due at the time of booking. The security deposit will be required and must be paid with the balance payment. If the due balance is not paid at least 30 days prior to the arrival date, the Property Owner reserves the right to cancel the booking. In this event, the Booking Deposit will be forfeited.
Acceptance of Terms and Conditions Full payment or payment of the deposit itself indicates acceptance of these terms and conditions, which form a contract between you and the property owner.
If the booking has to be cancelled, the Party Leader must notify the Property Owner in writing by post, recorded delivery or by email. Any cancellations are subject to a charge as follows:
Occupancy Your accommodation is available from 04:00 pm on day of arrival and must be vacated by 10:00 am on day of departure. This time is needed to prepare the accommodation properly for incoming guests. However if circumstances permit these times may be varied, but this must be pre-arranged. Please inform us of your flight numbers and arrival and departure times.
Party Size At no time must any more persons occupy a property than agreed at the time of booking, except with prior written agreement. Property owners and their agents reserve the right to refuse admittance if this condition is not observed.
Arrival Immediately upon arrival at your holiday home please familiarize yourself with the layout of the property and identify any potential hazards e.g. unexpected steps, slippery surfaces etc. Please also read fully the visitor information manual provided in the apartment.
Insurance & Safety Holiday, personal and travel insurance is essential for your own protection and we strongly recommend that you and all members of your party be suitably insured. Insurance is not included with our villa rentals. The owners and their agents cannot be held responsible for personal injury or accident however caused and therefore advise guests to have full holiday insurance.
Payment Payments should be made in accordance with the instructions sent with our confirmation. Where a property is held with a deposit rather than full payment then the balance must be received at least 6 weeks before arrival. If full payment is not received by that time we will re-advertise the property.
Payment can be received by direct bank transfer in £ Sterling, Euro or Turkish Lira into our UK account.
Our UK customers can pay by a £ Sterling cheque or a direct bank transfer.
Property Standards We endeavor to maintain high standards. However, inevitably, items break or require maintenance, therefore please be aware that you may encounter maintenance staff during your stay. Please also remember that these are private homes-please leave the apartment in a reasonably clean and tidy condition.
Problems with property If you have a problem during your holiday, immediately inform Smile Property Management who will then endeavor to put things right. If you fail to do this we cannot accept responsibility, as we have not had the opportunity to investigate and rectify the problem. Problems affecting your stay will always be treated the same day although there may be times, such as weekends and public holidays, when repairs may take longer.
Call out charges: Smile Property Management are contactable 24 hours a day on their emergency help line number, should you require help, however should they be called out to the property as a result of your own negligence, the property owner may see fit to charge you a call out fee.
Pools Most are usually maintained and in commission from May to the end of October (although some are maintained year round) Sometimes pool equipment breaks or needs maintenance. We cannot be held responsible if a pool is not in commission due to circumstances beyond our control though every effort will be made to solve any problem as quickly as possible. Use of swimming pool is at guests own risk and it is essential that you supervise children at all times whilst in the pool area.
House keys and property use You are responsible for the keys whilst they are in your possession and their safe return on your departure. Our information pack may include certain instructions relating to your property and the safe use of equipment etc. which must be followed.
Damage Deposit A Security Deposit of £100 must be paid in addition to the Rental Rate. The majority of our guests are civilized, have a great holiday and leave the properties reasonably clean and tidy. Unfortunately there will always be a minority who will abuse hospitality. Of course we understand accidental damage may occur, but we are more concerned with properties which require excessive cleaning after stays. With this in mind we require a modest security deposit at all properties. Assuming the property has been left in a reasonably tidy condition and clean, and there are no breakages, your deposit will be returned to you between 2-7 days after your holiday. You may be required to pay for any repairs, replacements or extra cleaning as necessary.
Pets: No pets are allowed in the properties.
Smoking: No smoking is allowed inside the properties.
General All our apartments are prepared with every care, but remember they are private apartments and not hotels. They are taken at guests own risk and the property owners and their agents are not liable for damages or injury to person or any property belonging to any person. No liability is accepted whatsoever for any aspect of the arrangements and, in particular, for any loss, personal injury or death however incurred. Although all reasonable endeavors are made to ensure the accuracy of information provided and the quality and facilities of the apartments, we cannot accept any liability whatsoever for problems that occur while guests occupy the apartment of their choice. All information has been provided in good faith and no liability is accepted for any misrepresentation of villa material or accommodation. Disputes are referred to Turkish law.
Alternative Accommodations We reserve the right to provide alternative accommodation if due to circumstances beyond our control, a property is unavailable for occupancy. In these circumstances the alternative accommodation will be comparable to the property contracted. In certain circumstances when we are unable to offer alternative accommodation, and at our own discretion, we may pay for emergency accommodation, the total cost of which will not be more than the cost of the contracted accommodation.
Description and Website Accuracy All information contained on our websites has been compiled from up to date details and we have taken care to ensure its accuracy. There may however be occasions when an advertised facility is either modified or unavailable. Such situations may be dictated by local circumstances, necessity for maintenance, local construction work, water shortages, adverse weather, fuel shortages, power cuts or other circumstances beyond our control. If we are advised of this, we will of course inform you as soon as possible, but we cannot be held liable in such circumstances.
Air Conditioning It is vital that when air conditioning is in use all doors and windows are kept closed. Failure to do this will result in excessive air conditioning electricity charges, which may be deducted from your security deposit. Air conditioning temperatures should not be set to exceptionally low temperature. 25 deg C in cooling mode is normally effective. Rooms should be switched off when not in use or when you leave the apartment for a time, and at the end of your stay.
Rubbish Disposal. Your apartment bins should be emptied daily and communal waste bins will be found in various convenient locations around the resort.
Internet Connection A wireless internet facility is available free of charge in the FCC clubhouse.